QUESTIONS?

HOW CAN I MAKE AN ORDER?

To make an order, please follow the steps bellow:

1. Go to our online SHOP

2. Choose the product

3. Choose size/color/quantity and utc.

4. Press PRE-ORDER

5. Fill the form 

6. DONE

7. We will contact you to confirm the order and discuss delivery day/time and payment method.

 

 

HOW LONG DOES DELIVERY TAKE?

If the item IS in stock, then we can deliver/ship in the next 2-3 days or on your preferred day/time.

If the item is NOT in stock, then delivery can take around 2 weeks. 

WHAT IS THE DELIVERY PRICE?

FREE DELIVERY in RIGA (*on orders over 50 EUR).
DELIVERY outside Riga (across Latvia) - the price depends of item weight. 

WORLDWIDE DELIVERY - the price will be count individually for each country.

FOR HOW LONG DO I HAVE A RIGHT OF RETURN?

You can return the purchase within 14 days of sale - the condition of the item should be an excellent, without signs of use. 

 

Can I leave my children to play with their new toy unsupervised?

Given that children are little adventurers, we kindly ask that you always keep an eye on them while playing.

Which age group and weight are the products suitable for?

BALLPIT - from that period when baby boy/girl can sit by yourself and till 4-5 years old and the corresponding weight categories.

WOODEN SLIDE - ideally suited for children between 1 year and 6 years old and the corresponding weight categories.

What's the best way to clean Ballpit and Wooden Slide?

BALLPIT - The ballpit cover is Oeko-tex 100 standard cotton and washable at 30 degrees in washing machine.

WOODEN SLIDW - It's really easy to clean with a slightly damp cloth.